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Telecaller CRM — Admin

Sign in with your admin account to manage agents, leads and call results. Recordings currently stay on agent phones, so the recordings library will be empty until cloud storage is enabled.

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Dashboard

Live performance across your telecaller team.

Check by date

Pick a date to see how many calls were dialed that day, and the results.

—Total leads
—Dialed
—Remaining
—Interested

Agents

Agents

Create telecaller accounts and see who is online.

Create agent

All agents

Leads

Upload a CSV or Excel file. Leads are split equally among agents who are logged in.

Upload leads

Columns: name, phone, project, source. The first row is treated as a header.

Call recordings

Listen to call recordings from the web library.

Recordings currently stay on agent phones, so this library will be empty until cloud storage is enabled. Ask your admin to enable storage before relying on this list.

Change login

Change your Telecaller ID, your password, or both. Your current password is always required to confirm the change.

Set a new login

After changing, log out and log in again with the new ID and/or password to confirm it works. Keep the new login safe — it is not shown anywhere after you set it.